What Information We Hold and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We log transaction records tied to your wallet so we can verify deposits, process withdrawals, and resolve any
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disputes you raise with our support team. Device data — your browser type, IP address, and session timestamps — is recorded automatically each time you access the platform. We use this to detect unusual login activity and keep your account secure. We do not sell your
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personal data to third parties for marketing. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain account records for as long as your account is active and for a period after
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closure as required by applicable law. If you are in Bangladesh, your use of this platform and the data we hold is subject to local law and the eligibility conditions of your region. Where local law limits certain data practices, those limits apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.